Frequently Asked Questions
Everything you need to know about your MAKS Caravan Centre shopping experience.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be in their original condition with tags attached. Simply contact our support team to receive a prepaid return label and instructions.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials ethically sourced?
Sustainability is a priority at MAKS Caravan Centre. We partner with suppliers who adhere to fair labor practices and utilize high-quality, durable materials designed to last.